VW Badged Bury CC9060 Bluetooth kit

[lucid]

Hi Lucid,

Thank you very much for taking the time to keep everyone updated on the issues which are being encountered with the VW Touch Screen Kit. I purchased a 09 VW Passat CC this week which has a VW Touch Bluetooth system installed. There is no user manual with the car so I have had to source one online. I have managed to get hold of a Bury CC9060 manual and I am going to attempt fixing the problem with this manual.

The problem is very strange. For the first couple of days the BT Sync with my Samsung Atis V Windows 8 Phone worked perfectly with the kit. As soon, as I plugged in the phone charger to the car I have lost all call sound. The phone connects to the Touch Kit and all of the phone data is outlined on the Touch interface however when I make a call I cannot hear anything in the car.

Have you ever encountered a problem like this before? Is there a factory reset button which I can press on the Touch Kit which might assist in syncing up. I really don’t know what has went wrong. I am going to try sync another phone up this evening to see if this is a phone or touch kit issue.

Thanks in advance for any advices.

Hi Ferg

When I had the VW touchkit I never had those kind of issues, the kit seemed to work ok as a hands free, apart from voicedial being rubbish and no sms message support. There is a factory reset within the setup menus somewhere i remember that much. The new Bury CC9068 is not too dissimilar, apart from the fact that it works. The problem with the VW touchkit is that there have been no firmware updates and it may not fully support your phone model. Windows phones are known to be problematic and may well be dumped anyway by Microsoft as they have very poor sales and apps. Its worth noting that MS have just purchased Nokia who were the last manufacturer to agree continuing support for win phone, and Nokia are now releasing Android phones instead and may eventually discontinue the win phone platform.

I would try reset the touchkit and start again and try re connecting with the power connected. I wonder whether (assuming its usb power connector) whether the phone is enabling some other usb connection mode when you're plugging in the power. I don't really have much specific knowledge of win phone as I use android.

The best advice i would say is get rid of the touchkit and replace it with the Bury CC9068. Only the control box and wiring into the head unit needs replacing. The microphone and mount i think is the same. And then update its firmware, it supports most phones.

[Ferg446]

Hi Lucid,

Thanks for taking the time to reply. I have managed to reset the Touch Kit and also the my WP. Thankfully the speech is being transmitted across the speakers now.

As for the other services (music, messaging etc) none of these works. I have had to fork out a considerable amount on the car so I am going to hold on to the current kit for now!! I am aware of the poor service and app support with WP however I got a great deal on the phone so going to hold on to it for now.

I am conscious of connecting up the power charger to the phone now so I might hold off doing this and look to get my money back.

Thanks,
Ferg

[JulkTheHulk]

Hi fellas, I have read through this thread and wow seems like a very problematic unit. The Bluetooth unit itself works fine for me, but for some reason the aux port in the car now plays music only via the left speakers. I have changed the balance to check and the right speaker does have some music output but at very low volume in comparison to the left. Yet when playing the radio/cd all speakers work fine. I have the rns510 media unit and bury cc9060 fitted. It came with the car. I bought a vw scirocco last week. Could this be a case of poor installation? Or is it a firmware issue?

Sent from my SM-G928F using Tapatalk

[lucid]

Hi fellas, I have read through this thread and wow seems like a very problematic unit. The Bluetooth unit itself works fine for me, but for some reason the aux port in the car now plays music only via the left speakers. I have changed the balance to check and the right speaker does have some music output but at very low volume in comparison to the left. Yet when playing the radio/cd all speakers work fine. I have the rns510 media unit and bury cc9060 fitted. It came with the car. I bought a vw scirocco last week. Could this be a case of poor installation? Or is it a firmware issue?

Sent from my SM-G928F using Tapatalk

With my Golf Mk6 there is an AUX input that comes with the car that goes to the stereo system you can't use it and the MDI at the same time. The Bury kit has a separate AUX input that routes it through it then to the Stereo. It can be controlled by the Bury display unit. I guess it depends which AUX unit you mean? If it's the Bury unit you can adjust the balance within it in its settings. Also there are some settings for installation mode which as far as i recall control whether it goes to just the front speakers or all of them.

So if its the AUX for the Bury 1st check the settings on the bury. If it's the AUX on the car itself/ or stereo then check the settings on the stereo unit.
If that doesn't solve it i would guess its the wiring as the firmware on the VW badged bury units can't be updated, only the actual Bury ones can.

NB
Do check the cables you are using 1st to connect any device into the AUX to make sure they are all ok and check the output of the device your plugging in to make sure that its not faulty and that the actual track your testing with is proper stereo and has output from left and Right.