HELP!!!pair blackberry vs wv premium bluetooth

[ilradi]

I can't pairing my blackberry 8310 with my volkswagen Premium Bluetooth.
The phone recognised the car and it asked for the code (16 numbers) but vw premium didn't give me the code.
With nokia 6230i everything is perfect and it works properly.
plz help.....

[crox]

The premium kit is designed by Nokia, as far as I am aware, any RIM device isn't fully compatible with the system. At best you would be able to make and receive calls, but you won't be able to transfer your phone book over.

The only solution is to use the Nokia 6230, put your sim card in it, and call both devices the same bluetooth name, and transfer the phonebook over from the nokia, and then swap the sim card back into the b/berry, and hey presto, it should still appear. I have the same problem with an HTC device. I ended up buying a 6300 and putting my sim card in that, and sticking a spare sim in my HTC and only use that for email. Not convienent, but VW are rubbish at updating compatible phones etc, you try getting a cradle (for the arm-rest) for a 6300? They still have 6310i on the list!

Are you pairing from the phone or from the car? From your description, it sounds as if you are pairing from the phone. Do it from the menu, and there shouldn't be a problem, but as above, the phonebook is a bit tricky.

[pjgeorge]

I have just picked my Tiguan and am trying to pair my 8100 Blackberry with the VW Premium Mobile kit. From the car menu the blackberry sees the car and asks for the PIN. When inputing the PIN stated in the manual (0000) all I get is "Unable to pair with VW UFH". The Blackberry has the required rSAP profile. (Remote S im Access Profile). It is on the list of mobilies for the Bentley which is part of VAG. There must be a solution I can not believe this is unresolveable. My dealer simply said " buy a new phone" which I find a rather unhelpful response to an issue with a not cheap optional extra.

So come on all you techies out there, Nokia or RIM must know an answer?

[crox]

I assume that it is the same kit, so I would have thought that your car kit would give a 16 digit code to enter on your phone? Is the PIN the only option stated?

I will try my 8820 next week when I have Passat back.

[pjgeorge]

This sounds plausable. But where is the 16 digit code presented? I understand that it is a randomn code generated by the Premium kit. Is it displayed on the MFD or the 510 Head Unit?

An idiots guide with example screen shots would be nice. The Premium manual isn't that helpful with the initial pairing.

I wonder if Nokia have an answer?

[crox]

the code is presented on my MFD. IIRC, I would make my phone visible and then get the car to search for it. I can't do screen shots as I don't have my car presently, and won't have for another week!

[pjgeorge]

IIRC ? Sorry non comprendai??

My Blackberry is visible and it sees the car and the car asks for the PIN. But the PIN stated in the manual (0000) just gives the result "Unable to pair with VW UFH".

Now I didn't tell the phone what VW UFH was so the phone and the car msut be seeing each other its just that they are unable to complete the handshake (pairing process).

I've also asked Nokia and RIM (Blackberry) the same question.

[crox]

IIRC - if I recall correctly. Sorry, been hanging around forums to much.

Have you tried doing it in reverse, i.e. getting the car to look for the device, not the other way around? Perhaps then, as the car is "leading" the initation, the handshake will complete?

[pjgeorge]

Doh...

I am following the process in the manual and getting the car to search for devices and yes the key is in ignition point 1, the engine isn't running and within 10 minutes of doing so.

Tried 0000, 1234 and 9999.

[crox]

the only other solution I can see is to try a standard Nokia to see if that works.

VW will say that the B/berry isn't a supported device so they can't help you (been there, done that etc)

[pjgeorge]

I am going to try a standard Nokia. My neighbour has one thats on the "approved" list.

VW are part of the VAG group and Blackberry's are reported to work on similar equipment in Bentley's and Audi's. Bluetooth is a global industry standard. It should in theory work. But at least if it doesn't there should be an explanation as to why not.

This is an software engineering issue. Afterall Internet Explorer works on PC's and MAC's.

This is not insurmountable. It juts requires some effort. Just think of the brownie points for VW if they crack this. Afterall I would suggest that there is a high correlation between VW/Audi owners and Blackberry owners.

The simple statement that "its not approved" isn't, quite frankly, acceptable in this day and age......:aargh4:

[crox]

couldn't agree more. I had compatability issues with my old TyTN II. It would connect, but couldn't transfer the phonebook. Now it won't even connect at all.

I will try and connect my 8820 when I have my Passat back. Ironically, I am rolling around in a Fabia vRS (very, VERY good car), and the Parrot works excellently with both my Nokia 6300 and BB8820.

[ledburyloafer]

guys, just jumped in on this, my Nokia 6230i works brill with the system, premium, got a bb8100, will not find it period, activate the system with the 6230, swap sim out to the bb, still cant find each other after making the cars system visible, if the system wont work just need confirmtion, can anyone help? Will run phone and BB seperatley if I have to, spend too long in the car needng a phone.......I know sad, but just want to put the issue to bed, any help would be much appreciated

[Teflon]

My Blackberry is visible and it sees the car and the car asks for the PIN. But the PIN stated in the manual (0000) just gives the result "Unable to pair with VW UFH".

Now I didn't tell the phone what VW UFH was so the phone and the car msut be seeing each other its just that they are unable to complete the handshake (pairing process).

I've also asked Nokia and RIM (Blackberry) the same question.
The manual is very misleading (depending upon which one you are looking at!).

The 16 digit code is shown on the multifunction display and is in the format something like "1111 3333 4444 9999" or maybe "5555 6666 7777 8888" but it changes every time. Good, innit? This is the password to put in your phone after it asks you if you want to pair.

If the car asks for a PIN code, it wants the 4 digit code for your phone, which you enter on the pop-out keybard above the radio. The manual says to use 0000 but I spent 2 hours trying this before the penny finally dropped.

Two other good bits........
Search for the phone from the car. You can search for the car from the phone until you go blue in the face but it won't work.
There's a 99% chance that it just won't work with a Blackberry, unless it's already quite an old model. It definately won't work with the next one you buy.

I hope this helps.

[ledburyloafer]

I can't actually get my car to let me enter into teh start up mode for pairing, hit phone button 2 etc, it wont even let me clear existing phones off the system, hold phone button for 10 sec etc, any ideas if this is a car issue, the sat nav system has frozen a number of times and is linked to teh phone system, time for atrip to the dealers?

[Lichtie]

Well I have a new Audi A5 (August 08 - bought from stock with phone prep already installed) and a Passat CC (October 08 - bought to order with accessories including phone prep) both with bluetooth capability along with my Blackberry 8120.
No problems at all in connecting to the Audi with full phone functionality but as with the experience above the VW just tells me the recognised 8120 is not supported.
Dealer has been no help towards the year end and after a call to the less than helpful VW tech support in UK with the above advice, was duly advised that the ECU (engine control module) in the CC is the cause of the non recognition of this phone and probably some others. Not sure if this is actually correct but I agree it has to be a software fix somewhere in the control system.
When I pointed out to VW that the CC brochure on the phone accessory simply says that the phone to be used must have rsap capability, which the 8120 does, I was advised that the dealer should have made me aware of the phones which were acceptable to VW.
Trouble is that VW customer service could not provide me with a list of compatible phones and neither could the dealer in Dundee!!!!!
I was less than comforted by the advice that "perhaps VW will in time correct this problem" but VW could not be accurate about when.
:aargh4::aargh4::aargh4::aargh4:

[Boysie]

guys, just jumped in on this, my Nokia 6230i works brill with the system, premium, got a bb8100, will not find it period, activate the system with the 6230, swap sim out to the bb, still cant find each other after making the cars system visible, if the system wont work just need confirmtion, can anyone help? Will run phone and BB seperatley if I have to, spend too long in the car needng a phone.......I know sad, but just want to put the issue to bed, any help would be much appreciated

Running with the same issues myself. I currently autoforward the calls from the works Blackberry to my own Nokia. Great for receiving calls but expensive if your making them - not that should be when driving!!

[kiforrest]

Every blackberry I have works with the system - you just have to enable rsap in BT options on the blackberry. I would love to know where you get the cradles that fit in the centre console :o

[crox]

Every blackberry I have works with the system - you just have to enable rsap in BT options on the blackberry. I would love to know where you get the cradles that fit in the centre console :o

err ... what BB? My Bold and old 8820 certainly don't.

I have resorted to getting a Nokia E51 and using that, and forwarding calls on. Thankfully as we have spare sim-cards in our contract, there is no cost involved.

Frustrating though.

The car is due a service soon, so perhaps something might be done then?

[kiforrest]

Well my bberry Bold and 8890 both work. If you go into Bluetooth, then into BT options you will find that if you enable serial port profile, data transfer, Sim Access Profile, Audio Source and A/V Remote Control Target - make the phone discoverable and ensure all contacts transfer is on. The car and the bberry will pair. Everything works as it does on my HTC Diamond Touch Pro and my Nokia 6230i and E71

HTH

[Teflon]

Only way to get a code for the car is to ask the car to search for mobile devices. When it finds one, it will eventually give you sixteen digits in a format something like 1111 2222 3333 4444, on the highline dispaly; different every time you ask, ut always in the 4,4,4,4 format.

Bad news is that it may not find you Blackberry, 'cos it only likes stuff fom Mr Nokia. Depends on the phone and the age of the bluetooth kit. You might get away with the SIm card in a Nokia/transfer info/SIM card in a blackberry routine but the only CERTAIN way is to buy a Nokia and step back 2 years in technological time.

[hartry]

I don't see how buying a Nokia equates to stepping back two years in technological time???:confused:

[kiforrest]

I find it finds Blackberries, Nokia and most Windows Mobile devices as they nearly all have rsap capability ;)

[manic-vw]

Hi guys, this is revisiting the old problem, has anyone tried connecting an android phone like the htc desire to the VW premium bluetooth. I know they are not rSAP compatible but would it be possible to get atleast a basic functionality till the rSAP update comes from google??:confused:

[Adrianx]

If the car asks for a PIN code, it wants the 4 digit code for your phone, which you enter on the pop-out keybard above the radio. The manual says to use 0000 but I spent 2 hours trying this before the penny finally dropped.

.


Hi new to this but will give it a go,
I have got this far trying to set my X6 up BUT when it says enter 4 digi code into keypad it will not enter numbers , just will not allow me to use keypad,

Is this because i do not have a cradle for phone or is it a case of keypad is borked ???

Passat is only 3 yr old (57 plate) so dont believe its broke,

any help much appriciated

[hartry]

Hi new to this but will give it a go,
I have got this far trying to set my X6 up BUT when it says enter 4 digi code into keypad it will not enter numbers , just will not allow me to use keypad,

Is this because i do not have a cradle for phone or is it a case of keypad is borked ???

Passat is only 3 yr old (57 plate) so dont believe its broke,

any help much appriciated

I believe you're saying the X6 will not allow you to enter numbers, because AFAIR the Passat tells you the code you need to enter into the phone? I have an X6 and it works great with Premium Bluetooth. You need to hold down hash key on X6 to go into number mode.

[Teflon]

I believe you're saying the X6 will not allow you to enter numbers, because AFAIR the Passat tells you the code you need to enter into the phone? I have an X6 and it works great with Premium Bluetooth. You need to hold down hash key on X6 to go into number mode.
Yes, I can confirm that the Nokia X6 works, but it wasn't easy to set up. I can recommend 3 useful bits of info:

1. When pairing, the car will give a 16 digit number, that has to be entered in the phone after you have confirmed that you want to pair

2. If the car asks for a number, it needs the 4 digit PIN code for your phone. This is entered using the pop-out keypad on the dashboard. It only asks for this when you have PIN code secutity on the phone turned on.

3. If you are having trouble pairing a Nokia phone, this may be because there are already too many phones registered with the Premium Bluetooth kit. It is capable of pairing with a maximum of 3 phones. Any strange symptoms, try deleting some of the previously registered phones.

I hope this helps.

[hartry]

Also, Teflon's post just reminded me, in the Bluetooth option smenu on the phone, Remote SIM mode needst to be turned ON.

[Teflon]

I don't see how buying a Nokia equates to stepping back two years in technological time???:confused:
Get the list of compatible phones from your VW dealer or from VW Customer Services. Most of the phones they list still have a dial on the front. See what I mean now?

Some newer phones will work, but you are completely on your own when trying to figure out which ones will. None of the phone manufacturers (and I've spoken to them all) and none of the networks have any useful info.

[hartry]

I'm a geek but it's easy to determine if a certain phone will work with the VW Premium handsfree kit, just check in the phone's bluetooth specification whether it provides SIM Access Profile (or sometimes Remote Sim Access Profile) - SAP or RSAP. If it provides it, it works with VW Premium Handsfree. A quick Google search for "[phone model name] rsap" has always produced the answer for me in the past.

[Adrianx]

Yes, I can confirm that the Nokia X6 works, but it wasn't easy to set up. I can recommend 3 useful bits of info:




It's not the phone I'm having problems with It's the Entering of the 4 digit code on the pop out keypad,

It won't allow me to put any digits in (I press numbers but they do not appear on display)

There is a cradle in arm rest but not for my X6 , is this stopping the keypad from working ??

[hartry]

Not sure what to say as I'm pretty certain that I only had to input the pairing code onto my phone to connect it to the car, didn't have to type any numbers into the car. Have you tried using you steering wheel rather than the pop out keypad? In most phone usage scenarios you can use the up and down arrows to scroll through numbers and OK to input the selected number.

[Adrianx]

Thankyou Hartry ,
Unfortunately that doesn't work :

I put the 16 digit code into phone then the next step comes up to insert the 4 digit sim code via keypad,
Still no luck so I think I will have to leave as fed up now :)

Thank you for the responses though appreciated

[hartry]

In phone bluetooth menu, do you have the option visibility: shown to all set? Running out of ideas here. Maybe it's fubar.

[Teflon]

I'm a geek but it's easy to determine if a certain phone will work with the VW Premium handsfree kit, just check in the phone's bluetooth specification whether it provides SIM Access Profile (or sometimes Remote Sim Access Profile) - SAP or RSAP. If it provides it, it works with VW Premium Handsfree. A quick Google search for "[phone model name] rsap" has always produced the answer for me in the past.
Yeah, I'm geeky too so spent half a day downloading phone manuals and interrogating them. Even Nokia are remarkably inconsistent in how they document rSAP for each phone so I now have a list of phones that should work, some that definately don't work and some that might.

Just for fun, I Googled, Yahood and Binged my own phone for rSAP. Yes, there are lots and lots of opinions and probablies, but when I'm spending £600 on a pair of phones for me and the wife I want certainty. Lots of the internet info is just plain wrong or is only accurate for Mercedes, Skoda, Audi and Bentley, all of which have more pliable versions of rSAP systems on some models.

None of the network providers list rSAP compatibility against phones on their websites and none of their technical departments could shed any light. Nokia do not list rSAP compatibility for most/all of their phones on the website and a trawl through manuals is the only way to get a hint.

If it helps anyone, I can offer the following results of my own research, all more recent phones instead of the old duffers on the VW list:


Nokia 5230, 5800, 5800 XPress, 5230, 6700 (slide and flat), N86, X6 - should work. My own X6 took 2 hours of fiddling and a software update to get paired, the wife's worked straight out of the box.
Blackberry Curve 8250 and Bold 9700, - should work (depending on software version) but manufacturer cannot/will not confirm
Nokia N97, N97 Mini, 2730 - might work, probably will but it's not clear in the manual
Nokia N900 - manual says no (well to be accurate, it just doesn't have any mention at all)
Nokia 6230i - this venerable oldie does work, but only if it has an old firmware version. Some of the newer firmware versions don't work.
iPhone, all Sony, all LG, all Samsung, all Motorola - nope
HTC - some work, manufacturer cannot be arrssed to indicate which ones and which software versions so you're on your own
Symbian and Android phones - ignore anything you read that says they should. Depends on phone, firmware, installed apps, security options, phases of the moon and a host of other disparate factors. Only thing you can be certain of is that exactly the same phone, with exactly the same software as someone eventually got working might just work if you are lucky. Speculative opinions aren't worth a poke in the eye with a sharp stick.
Sorry if I sound a bit brassed off with this, but I'm fed up with dealers, VW Customer Services, mobile networks, telephone manufacturers and forumers all telling me to Google "rSAP". Been there, done that, bought the t-shirt.

[hartry]

I must've been lucky, my X6 worked straight away, although saying that tghe first thin I did when it arrived was change the product code and upgrade it to debranded firmware, to get rid of all the Vodafone *****, so maybe if I'd tried pairing it to the car before I did that I'd have had a problem too.

To add to your list for future reference, I think it should be fair to say that any Nokia E, N or X series phone should work, they all use Symbian v3 or v5 and AFAIK rsap is part of that OS, not hardware dependent. Some other Nokia dvices use symbian too, all the touch ones (5800 etc) do, the one that they marketed as a 'maps' phone does too, despite looking like one of their cheaper 'Series 40' devices.

Sorry to be pedantic, but you say that 'X6 should work', then you go on to say 'ignore anything you read saying that Symbian should work'. X6 IS Symbian, so are you saying 'ignore what I just wrote about X6'? Obviously not but I couldn't resist, sorry.

[Teflon]

I must've been lucky, my X6 worked straight away, although saying that tghe first thin I did when it arrived was change the product code and upgrade it to debranded firmware, to get rid of all the Vodafone *****, so maybe if I'd tried pairing it to the car before I did that I'd have had a problem too.

To add to your list for future reference, I think it should be fair to say that any Nokia E, N or X series phone should work, they all use Symbian v3 or v5 and AFAIK rsap is part of that OS, not hardware dependent. Some other Nokia dvices use symbian too, all the touch ones (5800 etc) do, the one that they marketed as a 'maps' phone does too, despite looking like one of their cheaper 'Series 40' devices.

Sorry to be pedantic, but you say that 'X6 should work', then you go on to say 'ignore anything you read saying that Symbian should work'. X6 IS Symbian, so are you saying 'ignore what I just wrote about X6'? Obviously not but I couldn't resist, sorry.
No, of course they are sensible questions and you are right to ask. To be absolutely clear .........


I bought two SIM-free X6's so it definately isn't any network specific problem.
We can't say that any E, N or X series phone will work or should work. Some definately do not.
The early N95 models did not work (I tried 2 and there was a lot of internet chatter from other people who failed). The later versions with a bigger memory did work.
The N900 almost certainly does not work. It has a Unix based Maemo operating system which Nokia might use for future N and X series phones.
Prescence of a Symbian OS is no guarantee of compatibility. Apparently, the rSAP functionality is not a core part of the OS and is not implemented on all versions. Hence the reason why very few non-Nokia phones have a chance and why even some of Nokia's offerings cannot be certain of working.
I'm told that quite a few Samsung and Sony phones are Symbian (some with proprietary front-ends), but none of them are compatible.
Only way to be sure is to read the manual, then try a phone, maybe after updating to latest firmware and OS.
To be honest Harty, I'm well hacked off with VW that we even need to have this conversation. Their product development and product support is totally inadequate and they have stolen hours of my life that I will never get back. All I wanted was to get a phone to pair, I can get this for fifty quid with a Parrot kit.

It looked like my next car would be a Honda or a Jag, but now they have dumped the Premium Bluetooth kit and are offering something more universal I might give them another chance.

[hartry]

What is the replacement kit then? Despite the limitations, the reason I'm so fond of the Premium kit is *because* it is rSAP, and therefore has it's own powerful antenna rather than relying on the phone antenna - allowing it to get a much better signal than a conventional Bluetooth kit. Do you know if the replacement will be a combo rSAP/conventional, i.e. it works in rSAP mode if the phone supports it otherwise drops back to normal Bluettoth connection?

To be honest I fitted my kit myself so will take it out of my car when it goes back next month but I think my new Passat will have a white MFD which I fear my Bluetooth kit will be incompatible with.

[Teflon]

Look up the blurb for the new Golf Match with the free bluetooth. They don't actually say "works with all the phones the expensive piece of junk didn't cope with" but it still sounds okay.

You may still get some access to directories and so on. I had an Audi A6 on test for a day and it picked up my phone and accessed my directories without any rSAP jiggery pokery. So a decent kit is possible within the VAG family.

There's also some info on the Fiscon website about what works with which display, so maybe that will help.

[avpro]

I took delivery of my Scirroco 2.0TSI DSG with RCD510 touch screen radio in South Africa. Can anybody explain if Premium Bluetooth is standard on this radio and if not what must I do to have it upgraded.
Regards
Dries Nel

[johnloaderuk]

I took delivery of my Scirroco 2.0TSI DSG with RCD510 touch screen radio in South Africa. Can anybody explain if Premium Bluetooth is standard on this radio and if not what must I do to have it upgraded.
Regards
Dries Nel

Not standard but you can get it retrofitted here in the UK, perhaps you have some retro fitters in SA. Follow link and scroll down to see the phone option:

http://www.vwcruise.com/48.html